Dear Double R,
Yesterday, Sunday the third, we had over two inches of rain, heavy at times. I am more than happy to report I had NO leaks! The gutter you installed since our last meeting did the trick.
This letter is to thank you for your diligence and resolve in fixing this difficult problem. As you will certainly recall, we started with reflashing the chimney and the valley above the second floor gutter, which improved the situation in the ground floor sunroom ninety percent. The gutter certainly seemed to have finished off the problem.
I will happily call you for my future needs. Please use me as a reference. And again, THANK YOU!
Susan K. of Port Chester, NY
Monday, January 4th